Swift Van Lines

Do not use this company. Scammers. Most of their reviews are fake. They subcontract your move to companies under investigation and with horrible ratings. This is a broker company they are not a moving company and not affiliated with Swift Transportation!!!

The deposit you pay is the broker charge and does not go to your moving charges. So be prepared to still pay for your movers. If you have a problem they will not try to remedy it for you, you will be left entirely on your own when the new moving company that they hired arrives!!! Stay clear, you are better off getting a U-Haul or a pod because in the end it is going to cost you the same amount but at least you will know that your property is safe. The companies they hire are companies such as Luxury Van Lines aka Reliable Van Lines. These are companies that have horrible ratings for theft, damaged property, and holding your property hostage when your bill doubles on delivery.

Move size: 2 Bedroom Home Service cost: $5000

We were relieved when the moving crew from Swift Van Lines brought their own toolbox. Since we had a lot of furniture that required to be disassembled before packing, it was great. Plus, they were also careful during disassembly and made sure to wrap every piece meticulously. They were mindful about packing the supportive accessories (screws and nuts) in plastic bags as well. Then they loaded them carefully onto the moving vans and delivered them in terrific shape to our condo. After delivery, they pieced everything back together too. We wholeheartedly recommend them!

Move size: 3 Bedroom Home Service cost: $4950

When everything moves according to plan that feels good. Just few days ago I got the best move ever. I used Swift van lines while moving from Florida to Michigan. I hired them because of their speedy response to my inquiry, and of course the salesman knew everything and answered any question I had. There were other movers who offered me a better price, but I always go for the quality in personality, sales practices, and of course prior reviews and due diligence, and quality NEVER comes for free. But that does not mean that Swift van lines is expensive b/c they were only $200 higher then the average bid, and the price didn't go up at all.. Movers arrived in my place in due time. They packed all my belongings, carefully loaded up the truck, moved safely to Michigan and made sure that nothing got damaged. I really enjoyed their service and wonderful senses of humor! Take care and thanks so much Swift!

Service cost: $2236

The original man, Josh Levy that I spoke to has not once made himself available for 2 months. Doesn't pick his phone up, doesn't call back. I have wanted to ask him why he never told me about all the extra fees that are in the fine print on the email I was sent. I didn't know about the extra costs. That's what you should be aware of if you use this company, they charge extra per steps, footage from the truck to the front door or garage, elevators, they nit pick at every single little thing. I didn't know about this until the movers showed up, but I paid it anyway. I had no choice at that point. I asked for the 30 free days of storage, and in the middle of that, I get a call from the driver telling me he's going to deliver soon. I said hold on, I still have some time, I'm not ready yet. He told me he was in Texas and I'm in Tennessee, so he realized his mistake and said he'd call me in a week. Never called me and during that time drove to Georgia and dropped off my things there then continued on to Florida. I called him after my days were up to figure out where the hell he was. He said he was in Florida and would make his way to me, never once mentioning that my stuff was in Georgia. I get another email of a $200 holding charge, so I call the supervisor Laura. I tell her the mix up and it's not my fault he didn't call like he said and drove past me and didn't inform me that my stuff was in Georgia. I got that fee removed, and was told that I would get 24 to 48 hours notice before the new driver would get here. He calls me while I'm at work at 8:30pm telling me he's showing up the next morning between 8am-12pm, and calls me so many times that I finally answer only to result in me getting written up at work because I answered my phone. Didn't give me the notice o was promised and got me in trouble because he continuously tried to get a hold of me instead of just leaving me a text or voicemail, or waiting for me to call back. They show up and again ask for an extra $150 to take my stuff all the way up to the garage or instead they'd just drop my stuff at 75 feet and leave it for me to move myself. So inconsiderate, no heart, no care for the customer, no apology for making anything difficult, Laura says I'm the one being difficult to me on the phone. I'm over this. I'm upset, I'm shaking, and I hate this company. Worst moving company ever. Do NOT use them. Waist of your hard earned money.

Move size: 1 Bedroom Home Service cost: $3670